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2020-06-19 / Period:[2020.06.19 ~ ]

Upgraded Preventive Measures to Cleaning and safety standards

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Forte taking the necessary preventive measures
 
Forte Hotel Group cares for your health.
Starting from today, all 10 hotels under Forte Hotel Group will be taking the COVID SOP with following upgraded cleaning and safety standards:

 
  • Strict policy of not accepting stay-at-home and quarantine travelers. Strict policy of not accepting stay-at-home and quarantine travelers except Quarantine Hotel.
  • Foreign nationals must submit a 「Health Declaration and Home Quarantine Notice」.
  • Front desk staff must wear approved face masks and maintain social distancing with guests.
  • Alcohol hand sanitizer machines are available in the lobby, the front desk provides temperature measurement services in the morning and at night.
  • Visitor management is enforced by requiring all visiting guests to register and have their temperatures taken at the front desk.
  • Public areas are disinfected 3 times a day with disposable disinfectant wipes.
  • Buttons on elevators, automatic doors, and frequently contacted areas are disinfected hourly.
  • The number of passengers on elevators are restricted and must maintain social distancing.
  • Emphasis on ventilating and disinfecting guestrooms and other hotel facilities.
  • Increased DeepClean standards and handle cleaning for special circumstances.
 
Safeguarding Dining Experience
  1. Hand disinfectant is provided and the temperature of every guest must be recorded.
  2. Staggered seating (more than 1.5M distance).
  3. Service staff must wear approved masks, protective goggles, and disposable gloves.
  4. All tableware is cleaned and disinfected daily.
  5. Seats and tables are cleaned and disinfected after each use.
  6. If breakfast buffets are provided.
    • Buffet trays are reduced in size and refilled more frequently (one replacement every 30 minutes).
    • Food will be served with lids or individually packaged.
    • Guests must wear masks when retrieving food.
 
 
Forte Hotel Group
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